On-screen keyboard pops up

The on-screen keyboard seems to be misbehaving on a growing number of Windows 10 desktop PCs. It appears to be due to a inconsistency between its “new” and traditional Control Panel settings. The on-screen keyboard is switched off in Windows 10’s “new” settings, but enabled in the Control Panel at the same time. To resolve the issue:


  • Right click the Start menu
  • Click Control Panel
  • Change the view to “Small icons” (top right)
  • Click Ease of Access Centre
  • Click Use the computer without a mouse or keyboard
  • Un-check Use On-Screen Keyboard
  • Click OK


How do I set up my e-mail?

Here’s how to set up your e-mail in Outlook. (The information in this article applies to Outlook 2013/2016.)


  • Click File > Account settings > Account settings.
  • Select the ‘E-mail’ tab and click New.
  • Select ‘Manual setup or additional server types’ and click Next.
  • Select ‘POP or IMAP’ and click Next.
  • Enter your name in the ‘Your Name’ field.
  • Enter your e-mail address in the ‘Email Address’ field (check that your e-mail address is correct).
  • Select ‘POP3’ next to ‘Account Type’.
  • Enter your mail server in the ‘Incoming mail server’ field (e.g. if your domain is abc.co.za your mail server will be mail.abc.co.za).
  • Enter your ISP’s outgoing mail server in the ‘Outgoing mail server’ field (check if your ISP is listed here or ask your ISP).
  • Enter your e-mail address in the ‘User Name’ field (check that your e-mail address is correct).
  • Enter your password in the ‘Password’ field.
  • Do NOT check ‘Require logon using Secure Password Authentication’.
  • If you have an existing e-mail (PST) file, select ‘Existing Outlook Data File’ and click Browse to locate your file. Otherwise, select ‘New Outlook Data File’.
  • Optional: Click More Settings. On the Advanced tab, make sure ‘Leave a copy of messages on server’ NOT checked and click OK.  If you skip this step, be sure to check the box to delete mail from the server if deleted from your inbox to prevent your mailbox from becoming full.
  • Click Next > Finish > Close.


Minimise Skype to system tray

To minimise Skype to the system tray, on the Advanced settings tab under “Tools … Options” remove the checkbox next to “Keep Skype in the taskbar while I’m signed in”.


    Combine 2+ text columns

    Excel users occasionally need to combine two or more text columns into one. Here’s how to do it. (The information in this article applies to Excel 2013/2016.)


    • Click the cell where the combined value must go (e.g. C1)
    • Type = and click the cell containing the first value (e.g. A1)
    • Type & ” ” & and click the cell containing the second value (e.g. B1) (mind the space between the quotes)
    • Press Enter


      Change page numbers in a document

      This tutorial applies to Word 2013/2016.

      • On the Insert tab, click “Page number” and insert the page number.
      • Insert a “Next page” section break where you would like to change the page numbers. If “Section break” does not appear on the Insert tab, type “section break” into the “Tell me what you want to do” box to find the feature.
      • Double click the page number that needs to change from the previous page number sequence.
      • On the Design tab, untoggle “Link to previous”.
      • Right click the page number and select “Format page number”.
      • Customise the page number.