Here’s how to set up your e-mail in Outlook. (The information in this article applies to Outlook 2013/2016.)

 

  • Click File > Account settings > Account settings.
  • Select the ‘E-mail’ tab and click New.
  • Select ‘Manual setup or additional server types’ and click Next.
  • Select ‘POP or IMAP’ and click Next.
  • Enter your name in the ‘Your Name’ field.
  • Enter your e-mail address in the ‘Email Address’ field (check that your e-mail address is correct).
  • Select ‘POP3’ next to ‘Account Type’.
  • Enter your mail server in the ‘Incoming mail server’ field (e.g. if your domain is abc.co.za your mail server will be mail.abc.co.za).
  • Enter your ISP’s outgoing mail server in the ‘Outgoing mail server’ field (check if your ISP is listed here or ask your ISP).
  • Enter your e-mail address in the ‘User Name’ field (check that your e-mail address is correct).
  • Enter your password in the ‘Password’ field.
  • Do NOT check ‘Require logon using Secure Password Authentication’.
  • If you have an existing e-mail (PST) file, select ‘Existing Outlook Data File’ and click Browse to locate your file. Otherwise, select ‘New Outlook Data File’.
  • Optional: Click More Settings. On the Advanced tab, make sure ‘Leave a copy of messages on server’ NOT checked and click OK.  If you skip this step, be sure to check the box to delete mail from the server if deleted from your inbox to prevent your mailbox from becoming full.
  • Click Next > Finish > Close.

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